Claims Management: Private Client Group
At Raphael Claims Management we recognize the unique and varied needs of affluent clients. No two clients, homes or personal property are identical. Even a seemingly small detail can have a large impact on the client experience. That is why we established the Raphael Claims Management Private Client Group.
Staffed with our most senior and experienced adjusters, members of this dedicated group – from administrative staff answering the phones to the field adjuster inspecting the damage to the examiner working directly with your client – all have received additional, specialized training in dealing with the needs of your high-net-worth clients.
This team also leverages sophisticated, customized technology solutions that provide for efficient, paperless workflows and industry-leading reporting capabilities. Our team of experts quickly and efficiently determine the cause of loss, accurately and fairly determine repair or replacement costs, and interpret policy coverage to determine the appropriate course of action. We have the flexibility and expertise to manage any claim, regardless of complexity.
Furthermore, we pride ourselves on providing the highest levels of customer
service to your insureds when they need it most, thus ensuring high levels of customer satisfaction with their carrier and agent. You tailor your coverage to the high-net-worth market; we have done the same for the claims process by creating a truly white-glove VIP level experience.
Our ability to provide customized, value-added reporting on anything from an individual claim to the entirety of your program is second to none.
MULTI-LEVEL CLAIMS SPECIALISTS
We have experience handling all types of property claims for high-net-worth clients, including but not limited to:
