Our team of experts complete a prompt, thorough and fair investigation to determine the merit of a claim and recommend an appropriate course of action that minimizes your overall incurred liability. We have the flexibility and expertise to manage any claim regardless of size or complexity. Unusually large or difficult claims are directed to our Complex Claims Unit for an added layer of attention.
For meritorious claims we aim to negotiate or mediate a fair settlement that quickly dispatches the claim while limiting your cost. When the validity of a claim is in question we will negotiate tirelessly on your behalf, up to and including an aggressive litigation strategy. In addition, detailed status reporting is available to you on an ongoing basis and all relevant developments are communicated to you promptly.
Where applicable we will direct the claim to our subrogation department to aggressively and tirelessly pursue any available recovery on your behalf.