aphael & Associates manages property and casualty claims programs throughout the United States. Serving as your claims department, we take great effort to seamlessly act as an extension of your company.

SERVICE

Our commitment to service is the philosophy that drives our company on a daily basis. This principle underscores every facet of the claims process. We know that a critical component of a successful program is the economical resolution of claims. This directly correlates to the effectiveness of the TPA. We keep tight controls on fees and indemnity payments with a view towards your overall profitability.

EXPERIENCE

Our examiners average twenty-five years experience in claims handling and supervision. We recruit only the most talented personnel including claims executives, claims managers, risk managers, and supervisors. In addition, most of our examiners have earned insurance and claims designations and/or law degrees.

This practice has enabled us to forge our unsurpassed reputation.

Raphael & Associates values Professional Affiliations and are active members of many insurance organizations.

EXPERTISE

Our examiners quickly evaluate claims and establish true reserves. We settle meritorious claims at fair value.

We pride ourselves on the ability to analyze and interpret coverage.

Continuing education is provided to our examiners in order to keep them abreast of all current trends and updated developments.

R&A partners with underwriters, claims representatives, brokers and wholesalers/coverholders to provide input regarding underwriting and potential unforeseen exposures. We continually monitor an account closely and report trends or areas of concern to all involved parties.

Litigation Management We guide defense counsel through the conclusion of litigation. Attorneys are supplied with specific guidelines and must adhere to a litigation budget. All activity must be pre-approved by our examiners.

We take pride in managing and negotiating claims from inception to resolution.

Our vigorous subrogation and salvage recovery efforts further enhance profitability.

NETWORK OF ADJUSTERS AND ATTORNEYS

Our nationwide approved panel of adjusters and attorneys has been compiled, scrutinized, field tested and perfected for more than twenty years. All firms are held to our stringent guidelines of timely and effective service coupled with reasonable rates.

Our panel is constantly monitored to ensure that every person involved with your claims is a true professional.

COMPUTERIZATION

R&A provides all statistics and bordereaux monthly or as often as needed. Our highly advanced computer systems can capture and provide nearly any claims information you can imagine. This data can be provided in hard copy, sent via email or burned onto a CD.

We can provide electronic data feeds, detailed loss runs (sorted by underwriting year, year of loss, calendar year, line of business, claim type, controlling State or nearly any other way required), triangulations, check registers, financial registers, reserve reports, reserve change reports, litigation reports, recovery reports as well as bank reconciliation reports.

We will create a bordereaux in any format that you desire. All bordereaux are audited monthly to ensure accuracy and are exported to Excel so the data may be manipulated in any way you see fit.

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